Reading List

Boxes and Arrows.com:
The design behind the design Link

User Interface Engineering:
Usability Research, Training, and Events Link

Adaptive Path.com
Product experience strategy and design Link

Buzzmarketing: Get People to Talk About Your Stuff.
by Mark Hughes

Unleashing the Ideavirus
by Seth Godin

Don't Make Me Think: A Common Sense Approach to Web Usability
by Steve Klug

Designing Brand Identity:
A Complete Guide to Creating, Building, and Maintaining Strong Brands

Information Architecture for the World Wide Web: Designing Large-Scale Web Sites
by Louis Rosenfeld

Process

dave at studiohampton dot com